Microsoft Dynamics 365 Business Central ERP

Sales & Marketing

Sales and marketing functionalities within Business Central help manage contacts, opportunities, quotes, orders, and invoicing. It provides support for flexible pricing, campaign tracking, interaction logging, and document management.

With Outlook integration and robust reporting, users can analyze sales performance and streamline customer engagement, from prospecting to order fulfillment, ensuring efficient and data-driven sales operations.

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Manufacturing

The manufacturing capabilities of Business Central include managing production orders, BOMs, routings, work and machine centers, and capacity planning. It enables production scheduling, MRP, subcontracting, and version control of BOMs and routings.

Features also include shop floor control, standard costing with variance analysis, and support for agile and lean manufacturing through configurable processes and streamlined production workflows.

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Supply Chain

Key supply chain functionalities in Business Central cover demand forecasting, MRP-based supply planning, and purchase order management. Facilitates requisition and vendor management, order promising, drop shipments, and returns (RMAs).

The solution also supports landed cost allocation and managing item substitutions and cross-references, helping businesses optimize inventory, streamline procurement, and improve supplier coordination and delivery accuracy.

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Warehouse & inventory

With Business Central, warehouse processes are managed through location and bin setup, warehouse receipts, put-away, picking, and shipments. It streamlines internal movements, bin-level cycle counting, and advanced WMS with directed pick and put-away.

Features like zone/bin types and integration with handheld devices enable efficient, rule-based storage, movement, and fulfillment within multiple warehouse environments.

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Project and Resource Management

• Monitor and Control Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.
• Modern Planning Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on.
• Track & Inquire Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

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Built-in Copilot for Every Role

• Generate reports, analyze variances, and suggest next actions.
• Auto-detect risks in projects, cash flow, and procurement.
• Support decisions with context-aware summaries.

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