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The DBA services your Dynamics 365 team needs

We implement, support, and optimize Microsoft Dynamics systems and now offer SQL & database management,and dedicated DBA services as a product in its own right.

DBA Services DBA Services

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WHO WE ARE

We help mid-size companies run their business software better.

MetaOption partners with manufacturers, logistics providers, pharma companies, and telecom operators to implement, support, and optimize Microsoft Dynamics 365, Business Central, NAV, and AX the systems that run their finances and operations.

Why SQL & DBA Services?

Every Dynamics 365 system runs on a SQL Server database underneath. When a client’s system is slow, reporting is broken, or they want to move to Azure that’s a SQL problem. MetaOption now offers that fix as a standalone service, not just a side task buried in a bigger project.

INDUSTRIES WE SERVE

Built for operations-heavy businesses

Our clients run complex operations where downtime, slow reporting, or broken financials have real-world consequences.

Manufacturing

Logistics

Pharma

Telecom

CORE PRACTICE

Microsoft Dynamics 365 Implementation & Support

MetaOption is a certified Microsoft partner helping mid-size companies get the most from their ERP investments across the full Dynamics product family.

Dynamics 365
Finance & Operations
Full implementation, configuration, and ongoing support for enterprise-scale financial management and supply chain operations.

Business
Central
End-to-end deployment and optimization for mid-size businesses managing accounting, inventory, and project management.

NAV (Navision)
Upgrades
Structured migration paths from legacy NAV environments to modern Business Central or D365, with minimal business disruption.

Ongoing Support &
Managed Services
Post-go-live helpdesk, break-fix support, patch management, and continuous improvement for live Dynamics environments.

Reporting &
Analytics
Power BI integration, SSRS report development, and SQL-based data models that turn Dynamics data into actionable insight.

SQL & DBA SERVICES

Standalone SQL Services Sold as a Product, Not a Side Task

Because every Dynamics 365 deployment runs on SQL Server, MetaOption’s DBAs have spent years solving SQL problems in high-stakes production environments. We now offer that expertise directly to clients whether or not they use Dynamics.

Performance Tuning &
Query Optimization

Diagnose slow Dynamics queries, missing indexes, blocking sessions, and execution plan inefficiencies — and fix them. Measurable before-and-after improvement.

SQL Server
Health Assessment

A structured audit of your SQL environment: configuration, security, backup posture, fragmentation, and performance baselines. Delivered as a written report with prioritized recommendations.

Azure SQL &
Cloud Migration

Move your on-premise SQL Server or Dynamics database to Azure SQL Managed Instance or Azure SQL Database with a tested cutover plan and zero data loss.

Backup, Recovery &
Business Continuity

Design and implement backup strategies, test restores, and document recovery procedures so your team knows exactly what to do when something goes wrong.

SQL Server
Monitoring & Alerting

Proactive monitoring setup using SQL Agent, custom alerts, or third-party tools so issues are caught before they become outages.

Dynamics 365 Database Support

Dedicated SQL support for the database tier of Dynamics 365, Business Central, NAV, and AX – covering upgrades, maintenance plans, and reporting databases.

DBA Services

DATABASE MANAGEMENT

End-to-End Database Management for Business-Critical Systems

MetaOption provides fully managed database services for mid-size companies whose operations depend on SQL Server whether that’s underpinning a Dynamics 365 environment, a custom ERP, or a standalone reporting platform.

What “Managed” Actually Means

We don’t just respond to incidents. We own the health of your database environment proactively monitoring, maintaining, and improving it every day so your team can focus on running the business, not firefighting SQL problems.

Routine Maintenance & Health Checks

Index rebuilds, statistics updates, integrity checks, and log management on a scheduled basis – keeping your databases clean, consistent, and performing.

Capacity Planning & Growth Management

Monitor storage trends, forecast growth, and plan expansions before you run out of space or hit performance ceilings — especially important for growing manufacturing and logistics clients.

User & Security Management

Control who has access to what. We manage logins, roles, permissions, and audit trails across your SQL environment to meet compliance requirements in pharma and telecom.

Patch & Version Management

Stay current with SQL Server cumulative updates and service packs on a tested, controlled schedule — no surprise regressions, no unplanned downtime.

Disaster Recovery Planning & Testing

Document your recovery objectives, build runbooks, and run regular restore tests so that if the worst happens, your team knows exactly what to do and how long it will take.

Multi-Environment Management

Manage dev, test, staging, and production databases as a unified portfolio — consistent standards, automated refresh processes, and environment parity for your Dynamics rollouts.

WHY METAOPTION

The Dynamics to Database advantage

Most DBA firms don’t understand ERP. Most Dynamics partners don’t go deep on SQL. MetaOption does both.

We know what’s in the database

We’ve built and maintained Dynamics implementations from the ground up. We know the schema, the quirks, and what breaks under load – so we fix it faster.

Standalone, not bundled

SQL and DBA services are sold independently. Clients don’t need an active Dynamics project to engage us for a performance fix or a cloud migration.

Mid-market focused

We work with companies between 100 and 2,000 employees — big enough to have real SQL problems, lean enough to need a partner who moves quickly.

Measurable outcomes

Every engagement starts with a baseline and ends with a report. Clients can see exactly what changed, what improved, and what was protected.

HOW WE ENGAGE

Simple, structured engagements

We offer three clear ways to work with us – designed for the way mid-size IT teams actually operate.

Performance Tuning &
Project-Based

A defined scope, fixed timeline, and clear deliverable – ideal for migrations, assessments, or a one-time performance fix.

Managed DBA Retainer

A dedicated DBA on-call for your environment, handling monitoring, maintenance, incidents, and ad-hoc requests on a monthly basis.

Staff Augmentation

Embed a MetaOption DBA or Dynamics consultant into your team for a defined period – under your management, with our expertise.

Emergency Response

When your Dynamics system goes down or performance collapses, we respond within hours – not days.

OUR PROCESS

From first call to running system in four steps

Discovery

We review your Dynamics version, SQL environment, pain points, and business goals.

Proposal

A tailored scope of work, timeline, and pricing — no vague retainers or bloated statements of work.

Delivery

Our team executes: fixing, migrating, configuring, or monitoring — with you informed at every step.

Handover

Full documentation, a post-engagement report, and optional ongoing support if you want us to stay involved.

OUR EXPERTISE

How We Solve Critical SQL Server Challenges

Real solutions for availability, performance, and monitoring backed by hands-on expertise.

Case Study 01
Always-On High Availability & Disaster Recovery
PROBLEM
A client needed their primary SQL Server database to remain accessible at all times, with a separate failover path for regional disasters.
SOLUTION
Designed an enterprise Always On Availability Group with three nodes a primary, a synchronous secondary in the same data center for instant failover and readable offload of reports/read queries, and an asynchronous secondary in a remote region for disaster recovery. The DR replica activates only when needed, keeping RTO minimal.
Case Study 02
Query Performance Overhaul
PROBLEM
Users were experiencing persistent slowness across multiple queries with no visibility into root causes.
SOLUTION
Tuned instance-level configuration settings, enabled Query Store to capture query execution history and statistics, and designed targeted indexes that directly improved the worst offenders. Long-running queries were identified, analyzed, and optimized.
Case Study 03
Real-Time Blocking Monitor
PROBLEM
The client had no way to detect or respond to SQL blocking events before they impacted end users.
SOLUTION
Built and deployed a blocking monitor that detects blocking chains as they happen and automatically fires an email report with full details blocked session, blocking session, wait time, and query text.
Case Study 04
Automated Daily Health Reports
PROBLEM
The DBA team had no consistent visibility into backup status or SQL Server error activity.
THE SOLUTION
Implemented two scheduled email reports a daily backup status report confirming success/failure across all databases, and a daily error log digest surfacing any critical SQL Server events from the prior 24 hours.
Case Study 05
Extended Events for Slow Query Capture & Tuning
PROBLEM
Slow-running queries were degrading application performance but were difficult to isolate and reproduce.
SOLUTION
Configured Extended Events sessions to capture long-running queries with full context. Queries were then optimized through rewriting logic and adding missing indexes identified during analysis.
DBA Services

Frequently Asked Questions

Not at all. We built our SQL and DBA services to stand on their own. If your database is slow, your backups are unreliable, or you’re thinking about a move to Azure, we can help — no active Dynamics project required. A lot of our SQL clients came to us for one specific fix and never touched Dynamics with us at all. That’s completely fine.

We focus on mid-size businesses generally between 100 and 2,000 employees in industries where operations really matter manufacturing, logistics, pharma, and telecom. These are companies that can’t afford slow reporting or unexpected downtime. Their systems have to work, and when something goes wrong, it costs real money. That’s the environment our team is used to working in.

It’s a hands-on audit of your SQL environment not a checklist someone fills out remotely. We look at your configuration, security settings, backup posture, index fragmentation, and how the system is actually performing day to day. At the end, you get a written report that lays out what we found and ranks the issues so you know what to tackle first. Most clients tell us they had no idea some of these things were sitting there.

Yes and it’s one of the things we do most often. Whether you’re running SQL Server on your own hardware or sitting inside a Dynamics environment, we put together a migration plan that covers the full cutover, not just the destination. We test restores, validate data, and make sure your team knows exactly what happens on go-live day. The goal is zero data loss and no surprises.

Think of it as having a DBA on your team without the full-time headcount. We handle the day-to-day stuff monitoring, index maintenance, patch management, log cleanup and we’re available when something unexpected comes up. You’re not waiting for a ticket queue. We stay on top of your environment so your IT team doesn’t have to context-switch into SQL problems every time something slows down.

For emergency situations system down, performance collapse, Dynamics not loading we respond within hours. We know that when a production environment goes offline, every hour matters. Our emergency response option exists specifically for those moments when you need someone who already understands the environment and can move fast.

It’s pretty straightforward. We start with a discovery call to understand your Dynamics version, your SQL setup, and what’s giving you headaches. From there, we put together a proposal a real one, with a defined scope, timeline, and price, not a vague statement of work. Once you’re on board, our team gets to work and keeps you informed throughout. When we’re done, you get full documentation and a post-engagement report. If you want us to stick around after that, we can do that too.

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Ready to fix what’s slowing your business down?

Start with a free SQL health check or a Dynamics environment review.

Get a Free SQL Health Check info@metaoption.com