{"id":4293,"date":"2025-03-10T12:55:29","date_gmt":"2025-03-10T12:55:29","guid":{"rendered":"https:\/\/www.metaoption.com\/blog\/?p=4293"},"modified":"2026-04-17T07:54:28","modified_gmt":"2026-04-17T07:54:28","slug":"streamline-shipping-orders-with-order-management-software","status":"publish","type":"post","link":"https:\/\/www.metaoption.com\/blog\/dynamics-365-business-central\/metaship\/streamline-shipping-orders-with-order-management-software\/","title":{"rendered":"Streamline Shipping Orders with Order Management Software"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-medium\" src=\"https:\/\/www.metaoption.com\/blog\/wp-content\/uploads\/2025\/02\/post-banner-270225.jpg\" alt=\"Order Management Software\" width=\"652\" height=\"344\" title=\"\"><\/p>\n<p>Order fulfillment now defines what makes or breaks a good digital buying experience. Managing incoming orders personally is okay. However, it becomes more challenging when you start getting around 40 orders a day. Because manually keeping a record of the SKUs and quantities of each order is difficult. This is where order management software (OMS) plays an important role.<\/p>\n<p>Global retail e-commerce sales reached over $6 trillion last year. Experts predict continued expansion, estimated to reach around $7.8 trillion by 2028. <a href=\"https:\/\/www.statista.com\/statistics\/379046\/worldwide-retail-e-commerce-sales\/\" target=\"_blank\" rel=\"noopener\">Source<\/a><\/p>\n<p>Let&#8217;s define an order management system and discuss its benefits for your business.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Order_Management_System_What_is_it\"><\/span>Order Management System: What is it?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"flex flex-col text-sm pb-25\">\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:9a47d918-d940-49ab-8d0e-e5c01aff112e-39\" data-testid=\"conversation-turn-74\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"fa3e06f1-13ce-44c6-9d50-cc6813542824\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"439\" data-is-last-node=\"\" data-is-only-node=\"\">An <strong data-start=\"3\" data-end=\"30\">order management system<\/strong> is cloud-based software that helps manage orders by syncing with inventory, automating workflows, and reducing manual work. It streamlines operations, improves efficiency, and centralizes data in one interface. Unlike outdated spreadsheets, solutions like MetaShip offer a modern, integrated approach\u2014especially when combined with Dynamics 365 Business Central for better performance in a competitive market.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_Does_an_Order_Management_System_Work\"><\/span>How Does an Order Management System Work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There is no one standard across the board, and each company has its way of doing fulfillment, which can differ depending on the customer, location, return method, and seller. But broadly\u2002speaking, they will all conform to a similar outline.<\/p>\n<p><strong>Example order-fulfilment process:<\/strong><\/p>\n<ol>\n<li>A company receives a sales order from a customer.<\/li>\n<li>The order is then entered into the company\u2019s system and the order process begins.<\/li>\n<li>Customers will receive notification that their order has been accepted.<\/li>\n<li>The order is shipped to the closest storage center\/warehouse.<\/li>\n<li>An employee will pick up the order.<\/li>\n<li>The order is prepared for shipping with shipping labels.<\/li>\n<li>The order is then shipped.<\/li>\n<li>The customer is notified of the delivery being shipped.<\/li>\n<li>The order completes its journey at the customer\u2019s chosen delivery location.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Benefits_of_an_Order_Management_System\"><\/span>Benefits of an Order Management System<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>OMS Software also known as order tracking software helps businesses manage orders from start to finish. It can help businesses fulfill orders more accurately and efficiently, and improve customer satisfaction. It is designed to make compliance as efficient, cost-effective, and automated as possible.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Benefits_of_an_OMS\"><\/span>Benefits of an OMS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Inventory visibility: It offers insight into where inventory is located and how\u2002much of it is available. This assists the companies\u2002in avoiding stockouts and overstocking.<\/p>\n<ul>\n<li><strong>Order Accuracy:<\/strong> Automation increases order fulfillment\u2002accuracy.<\/li>\n<li><strong>Ensured Quicker Order Fulfillment:<\/strong> Businesses can deliver orders more quickly and accurately.<\/li>\n<li><strong>Better Warehouse Operations:<\/strong> The warehouse\u2002operations could be made efficient and organized.<\/li>\n<li><strong>Reduced Paperwork:<\/strong> The scope of paperwork can\u2002be reduced.<\/li>\n<li><strong>Customized Reporting:<\/strong> Businesses can also build up customized reports and documents.<\/li>\n<li><strong>Centralized\u2002Platform:<\/strong> Companies can integrate all their sales channels from one centralized platform.<\/li>\n<li><strong>Better Customer Satisfaction:<\/strong> Automation helps you improve the accuracy of order fulfillment, which subsequently helps with high customer satisfaction.<\/li>\n<li><strong>Enhanced Sales Process:<\/strong>\u2002An OMS facilitates all the phases in the sales process of a company.<\/li>\n<\/ul>\n<p>However, an OMS can integrate with other business platforms, making it a central platform for order management, billing, and accounting. According to research conducted by an <a href=\"https:\/\/www.idc.com\/\" target=\"_blank\" rel=\"noopener\"><u>IDC<\/u><\/a>, 50% of consumers trust that a retail brand\u2019s sustainability record is an essential factor in picking with whom to do business. In 2025, e-commerce businesses are looking forward to everything related to their packaging and shipping to their manufacturing and warehousing facilities to calculate their <a href=\"https:\/\/www.mckinsey.com\/capabilities\/growth-marketing-and-sales\/our-insights\/how-playing-offense-on-sustainability-can-power-e-commerce-performance#:~:text=Establishing%20an%20emissions%20baseline\" target=\"_blank\" rel=\"noopener\">emissions standards<\/a> and identify opportunities to increase them.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_Main_Sustainability_Practices_For_e-Commerce_Businesses_Consist_Of\"><\/span>The Main Sustainability Practices For e-Commerce Businesses Consist Of:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Eco-friendly packaging<\/strong>: The transition toward eco-friendly packaging by many companies utilizes biodegradable recyclable and reusable packaging to appeal to eco-conscious consumers.<\/p>\n<p><strong>Carbon-neutral shipping<\/strong>: Businesses neutralize shipping emissions through carbon offset programs that enable customers to select slower environmentally friendly delivery packages as part of their purchasing process.<\/p>\n<p><strong>Sustainable sourcing and production<\/strong>: Businesses are dedicating themselves to sustainable resource procurement and environmentally-conscious production while implementing fair labor policies that reduce energy usage throughout their entire supply chain.<\/p>\n<p>Sustainability within e-commerce will have its day as an <a href=\"https:\/\/www.the-future-of-commerce.com\/2024\/07\/02\/sustainable-packaging-examples-tips\/\" target=\"_blank\" rel=\"noopener\">industry focus by 2025<\/a> because numerous commerce brands will start implementing green initiatives<\/p>\n<h2><span class=\"ez-toc-section\" id=\"eCommerce_Order_Management_Challenges\"><\/span>eCommerce Order Management Challenges<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Order management in e-commerce requires serious\u2002thinking to keep your business strong and sturdy online. When choosing an eCommerce order management\u2002solution keeping the below challenges in mind is very important:<\/p>\n<h4><strong>Data Gaps and Inconsistencies:<\/strong><\/h4>\n<p>As your eCommerce\u2002business expands across markets and channels, the risk of data gaps and discrepancies increases. We cannot allow mistakes and inconsistencies to\u2002arise due to human errors and unsteady logic that cause challenges, including order cancellation and a broken customer experience. Analytics tools for improved\u2002system performance and enhanced customer satisfaction, identifying and fixing these data gaps is essential to using analytics tools to improve system performance and customer satisfaction.<\/p>\n<h4><strong>Syncing Wastage:<\/strong><\/h4>\n<p>When users in different places access your order management system, effective communication is a must. Disruption of operational efficiency due to inaccurate bi-directional data\u2002syncing, especially product inventory, pricing, and discounts. Since slow or incorrect syncing can cause shipping\u2002and ordering errors, this can ultimately mean higher operational costs. This problem needs a full\u2002tech stack for bi-directional syncing. This\u2002guarantees the fidelity and timeliness of data communication.<\/p>\n<h4><strong>Challenges with Bulk and Multi-Package Orders:<\/strong><\/h4>\n<p>Bulk and multi-package orders\u2002are the lifeblood of business expansion, but not every order management system supports these orders without issues. Systems that neglect these intricacies may\u2002require manual intervention, causing headaches, particularly for refund policies. Whereas, MetaShip\u2019s business central multi shipment, you can create multi packing of orders with a single shipment in bulk which helps to reduce, reducing errors, and ensure customer satisfaction.<\/p>\n<h4><strong>Restricted Customisability:<\/strong><\/h4>\n<p>Standardization benefits from order management systems come with limited customization options that adapt to individual company models and their customer requirements. The main difficulty emerges because these platforms do not provide enough customization options. Businesses must achieve harmony between their need for standard processes and individual customization requirements. Your business will benefit from opt-in customized changes implementing your model requirements when using systems that maintain a standard order management foundation.<\/p>\n<h4><strong>Improper Integration with External Tools:<\/strong><\/h4>\n<p>The success of current businesses in multi-channel distribution relies heavily on complete integration with business tools from external sources. Company operations and customer multi-channel support experience suffer when integration across systems remains incomplete or various components fail to work together properly. A solution to this challenge exists in selecting order management systems that combine naturally with external tools for delivering a unified Multi-channel experience.<\/p>\n<h4><strong>Poor Service and Support:<\/strong><\/h4>\n<p>Implementing an order management system would be impeded when staff performs subpar service and support administration roles. The integration process becomes especially demanding for enterprises because they must link their order management system to their existing CRM and ERP modules. Business profitability will suffer when functional order management software becomes unmanageable because of insufficient responsive technical support. The remedy for this challenge demands first choosing a solution with dependable service and support features.<\/p>\n<p>Learn more about <a href=\"https:\/\/www.metaoption.com\/blog\/dynamics-365-business-central\/metaship\/what-is-shipping-management-software\/?utm_source=mo&amp;utm_medium=blog&amp;utm_campaign=order+management+software\" target=\"_blank\" rel=\"noopener\">shipping management software<\/a> in our blog.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_MetaShip_Packing_and_Shipping_Solution_Help\"><\/span>How MetaShip Packing and Shipping Solution Help?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>MetaShip simplifies shipping operations by integrating with Microsoft Dynamics 365 Business Central. The shipment management solution <a href=\"https:\/\/www.metaoption.com\/metaship-packing-shipping-dynamics-365-business-central-solution\/?utm_source=mo&amp;utm_medium=blog&amp;utm_campaign=order+management+software\" target=\"_blank\" rel=\"noopener\">MetaShip<\/a> provides your organization with a complete package that simplifies operations, enhances precision and reduces expenses. The MetaShip solution enables business organizations to maximize shipping performance by incorporating advanced functionalities into their existing Dynamics 365 Business Central platform. Users should disregard the cumbersome manual data entry process and the complicated requirements of external software programs. MetaShip optimizes your operations through carrier support that includes UPS, FedEx, Purolator, and USPS and allows integration with it. Streamline your order management process with MetaShip today! \u2013 <a href=\"https:\/\/www.metaoption.com\/schedule-a-demo\/?utm_source=mo&amp;utm_medium=blog&amp;utm_campaign=order+management+software\" target=\"_blank\" rel=\"noopener\">Schedule a Demo<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Order fulfillment now defines what makes or breaks a good digital buying experience. Managing incoming orders personally is okay. However, it becomes more challenging when you start getting around 40 orders a day. Because manually keeping a record of the SKUs and quantities of each order is difficult. This is where order management software (OMS)\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.metaoption.com\/blog\/dynamics-365-business-central\/metaship\/streamline-shipping-orders-with-order-management-software\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[1546],"tags":[2267,2266,1094,2264,2265],"class_list":["post-4293","post","type-post","status-publish","format-standard","hentry","category-metaship","tag-business-central-shipping","tag-ecommenrce","tag-multi-carrier-shipping","tag-order-management-software","tag-order-tracking"],"featured_image_src":false,"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Naushad Ahmed","author_link":"https:\/\/www.metaoption.com\/blog\/author\/naushad\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/www.metaoption.com\/blog\/category\/dynamics-365-business-central\/metaship\/\" rel=\"category tag\">MetaShip<\/a>","rttpg_excerpt":"Order fulfillment now defines what makes or breaks a good digital buying experience. Managing incoming orders personally is okay. However, it becomes more challenging when you start getting around 40 orders a day. Because manually keeping a record of the SKUs and quantities of each order is difficult. This is where order management software (OMS)\u2026&hellip;","_links":{"self":[{"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/posts\/4293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/comments?post=4293"}],"version-history":[{"count":0,"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/posts\/4293\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/media?parent=4293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/categories?post=4293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.metaoption.com\/blog\/wp-json\/wp\/v2\/tags?post=4293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}