Tag : SharePoint Ticket Management System

Feature-Rich MetaCaseDesk for Managing Tickets by businesses

In the recent years, businesses’ dependence on computing devices, such as desktop, laptop, tablet, smartphone etc. has increased tremendously. At the same time, this dependence has resulted in increased number of technical issues (software as well hardware), which organizations must have to fix on a regular basis. Here comes MetaCaseDesk, helping organizations in getting rid… Read More »

The Ticket Life Cycle of MetaCaseDesk

Here is an overview of the ticket life cycle of MetaCaseDesk – an innovative and highly customizable case management, IT helpdesk, and ticketing tool. MetaCaseDesk is a Microsoft SharePoint based case management system. It is compatible with Microsoft SharePoint Server 2010 and 2013. The ticket life cycle of  MetaCaseDesk begins when a new ticket is created by the… Read More »