Tag : Dynamics CRM

How to find the best Microsoft Dynamics CRM consultant for your Business?

Getting the right CRM consultant always comes with a great strategic advantage for today’s business organizations, especially for those have to deal with countless customer queries on daily basis. Setting up an automated system like Dynamics CRM, which is designed to save numerous human efforts and time, is a smart business decision. But, at the… Read More »

10 reasons to migrate CRM Data to Microsoft Dynamics CRM Online

Choosing a cloud based CRM solution for your CRM business functions has its inherent advantages of capitalizing the advanced researches in cloud computing technologies, such as- reducing hardware needs, dedicated IT resource to maintain it, mobility, scalability, and many more. This is particularly required when a company matures and grows in size. This leads to… Read More »

Create Enhanced Customer experience by implementing Microsoft Bot Framework with Dynamics CRM

A good beginning of Customer interaction or conversation is the basis of achieving customer engagement and loyalty. The moment your customer approaches you, he would like to get the basic information about the products or services directly from your customer support. The agility in customer handling will be impetus to his liking towards your organization.… Read More »

Outreach Customer loyalty by outstanding customer experience with Microsoft Dynamics CRM

No matter how perfect the products you may manufacture, no matter how efficient the services you may offer, it’s the customer who, at the end of the day, is the only one to make the judgement on this. Certainly, here, it’s the customer experience that is the key to treasure of your fortune. Again, enticing… Read More »

What’s new in Microsoft Dynamics CRM 2016?

In an effort to smoothen work experience of the Dynamics CRM users, Microsoft has introduced numerous features for the business enterprises in the 2016 version. Also called as Microsoft Dynamics CRM Online, a few of these are related to the enhancement in productivity and mobility offered by the system are as following: Productivity features 1.… Read More »

If you’re on the fence about choice of CRM, follow the article

Every business is built on customer relationship. They are striving to survive in this competitive marketplace, and thus need to build a strong customer service culture. The CRM software is the best solution to manage everything ranging from your clients to your contacts. Furthermore, it helps you handle your customer service, sales and marketing too.… Read More »

Dynamics CRM vs. Salesforce CRM : A Comparison

This section highlights some of the key fact-based differences between two of the biggest CRM giants, namely, Microsoft Dynamics CRM and Salesforce CRM. Microsoft Dynamics CRM and Salesforce CRM are two of the most popular CRMs available today. Both consist of many qualitative features, which force businesses to select them instead of other CRMs. But… Read More »