Tag : CRM Development Company

Manage your Customer Life Cycle stages with Microsoft Dynamics CRM

Customers are the foundational stone of any enterprise. Further, the process of identifying them and retaining them as an integral part of their business functions. Now, the very purpose of a CRM software is manage the organization’s relationship with the customers. This relationship goes to five stages before turning into a mature and long term… Read More »

Create Enhanced Customer experience by implementing Microsoft Bot Framework with Dynamics CRM

A good beginning of Customer interaction or conversation is the basis of achieving customer engagement and loyalty. The moment your customer approaches you, he would like to get the basic information about the products or services directly from your customer support. The agility in customer handling will be impetus to his liking towards your organization.… Read More »

Welcome to New Year…New Customer…New Challenges…New Trends… And so…New CRM with Microsoft Dynamics

Acquiring a new customer, and winning the existing customer loyalty by way of meeting the customer satisfaction is the only way-out to outshine in the industry. For that matter, understanding their behavior is an essential exercise. CRM solutions helps you here. So, it’s important to choose the best CRM software, which could predict the customer… Read More »

Are you utilizing CRM software service to its full potential ?

To survive and perform better in this competitive industry, you certainly will need a good Customer Relationship Management Tool. While going through the benefits of CRM, think about if you are using your CRM Software Service to its full potential. 1.  Better customer service Customers are the soul of any business. Every business needs to… Read More »