Services

Today's IT departments are being asked to serve multiple demanding roles in their daily work: development, testing, technology migration, and training, to name just few. Unfortunately, any increase in responsibilities placed on your department doesn't always come with a larger staff. Many IT departments end up juggling too many projects without enough resources. In a world driven daily by approaching delivery dates that's simply dangerous.

Every IT department occasionally needs some help. Maybe you've been handed a new initiative and you don't have the resources to manage it. Perhaps you're trying to convince your company to invest in a systems upgrade, but need objective analysis to support your conclusions. Whatever your need, MetaOption can help you assemble the right team of people to find a solution and implement it immediately.

By providing a full range of critical information technology services and solutions no matter where our customers are doing business, MetaOption is a key technology partner for many companies. MetaOption’ s capabilities span a broad spectrum of value-added information technology services.

From helping you choose the right solution for your needs, customizing and implementing it efficiently, to developing customized software or providing professional services to meet your other IT services requirements, MetaOption Technologies brings to you Consulting, Technology and Software Engineering services that are world class.

MetaOption Technologies is an acknowledged leader in the customization and implementation of Microsoft Business Solutions. We have implemented and support Envision for clients across the globe. These clients include organizations engaged in diverse business lines and requiring the entire gamut of solutions ranging from financial management, manufacturing, distribution, retail, CRM, services and e-commerce.

MetaOption Technologies has also custom developed a range of complex products and systems. These have included web based supply-chain management systems, eCommerce systems, CRM applications, content management and authoring tools and high end products for marketing automation and eBusiness framework.

Application Management

MetaOption’s Application Management Services provide a full range of application re-engineering, maintenance, support and related services for the entire stack of applications-packaged software, custom or legacy applications. We assume responsibility for enhancing, continuously improving and maintaining applications according to contractually specified service level agreements.

Business Analysis

We offer a collaborative approach to enable:

  • Value creation aligned to your business strategy
  • Complete range of service solutions ranging right from sourcing to delivery
  • Special attention to quality and use of time tested processes & tools
  • Facilitation to ensure stronger client-solution provider relationships

Enterprise Resource Planning

Enterprise Resource Planning is software that aims at serving as the backbone for an entire organization. It integrates key business and management processes to provide a sky-level view of much of what's going on in an organization. ERP tracks company financials, human resources data and (if applicable) all the manufacturing information such as where to put the inventory and when it needs to be taken from the parts warehouse to the shop floor.

The idea behind ERP is that the software needs to communicate across functions. With an ERP system, the financial software can cut accounts payable check as soon as the loading dock clerk confirms that the goods have been received in inventory. Similarly the accounts receivable module can generate an invoice as soon as the shipping clerk says the finished goods are on the truck to the customer. All this is done with a minimum of human intervention and paperwork.

ERP aims to replicate business processes (how to record a sale, how to verify hourly workers' paychecks) in software, guide the employees responsible for those processes step by step and automate as many procedures as desired.

Project Management Services

MetaOption’s service offerings include both full life-cycle business analysis and project management, as a consulting engagement, as well as strategic augmentation of client teams with experienced project managers, subject matter experts and business analysts, to meet the specific needs for successful project completion as per requirements. MetaOption Technologies has a dedicated team of project managers, solution architects, subject-matter experts and business analysts who are experienced on a diverse range of technical, business process and management skill-sets, methodologies, tools and competencies to provide customers with reliable best-in-class services for successful completion of their information technology projects and initiatives, on time and within-budget.

The team includes experienced project managers and is well adept in terms of skill sets, experience and competencies for all the roles and responsibilities.

  • Project scoping and boundary definition
  • Project development process identification and definition. These could be full life cycle RUP inspired or based on Agile Methodologies
  • Requirements definition and management. Subsequent requirements tracing through out the development life cycle
  • Project plan definition and management, including effective use of MS Project for creating and tracking plans.
  • Risk assessment and effort estimation using multiple techniques like function point and complexity analysis

MetaOption’s competence in project management is complimented with its team of business analysts and subject matter experts. Though spanning a wide range of subjects and process areas our analysts concentrate primarily on financial services business processes, namely merchant and commercial banking, investment banking and securities trading, retail financial services, mortgage and credit services and insurance.

  • Analysis and documentation of workflows and procedures related to current processes or definition of the processes based on business and end-user requirements using combination of business knowledge and technology competence
  • Modeling of business use cases
  • Definition and documentation user interface and end-user input/output criteria
  • Creation of business requirements and functional specification
  • Analysis of gap between business requirements and existing systems and analysis of gap vis-à-vis technology implementation options

MetaOption’s team of project managers and business analysts continuously improve their knowledge and competence to utilize the new improvements in tool sets, newer and improved methodologies and adopt industry best practices for effective and efficient solution of client challenges. If you are in need of project management and/or business analysis services or are looking to staff your team with qualified professionals or in need of mentoring and training on the methodologies, best practices, tools or processes for project management and business analysis then do get in touch with us. We will work with you to successfully meet your requirements.


"Enabling Customers to take right decisions on Technology Adoption and Providing Continuous Pro-Active Support" with this mission statement MetaOption believes in providing end to end Software & Solution along with Value Added Services like Training & Consulting on Analysis and Design, Testing, Configuration & Change Management, Infrastructure & Asset Management.

MetaOption’s Work Model We ensure that our customers receive a comprehensive portfolio solution that addresses their every need from a business perspective, not just a product perspective.

Your Challenge

  • Tool awareness and feasibility of particular tool for your requirements.
  • Checking suitability of any specific tool and ROI for your precious investment.
  • Right kind of expertise of using IBM/ HP Mercury Tools.
  • Best Industry practices.

Our Services

  • Our unique four fold methodology aims at providing wholesome solutions to the technical problems and needs of the companies.

These are designed to give you the perfect fit in the programs on Continuous Education for technical teams of the software development organizations. This is the stage where we invest and our client benefits. In the second stage we invest our resources to conduct demos and time bound Proof of Concepts (POC) on the prospective solutions to the requirements and problems of the clients. This results into investments by the clients for the product solution. At the third stage as the client acquires the product solution we enter into a partnership and here starts the process of imparting the education and extending the consultancy on the solution by us. As we move ahead together the partnership grows and the development of knowledge and expertise of the client results into the building up of a Center of Excellence (COE) at the Client end. This in-house COE is a dedicated division involved completely in Research and Development activities. Solutions MetaOption is a specialist in Microsoft technology and provides a broad range of software services including Application and Systems level Programming on leading Technologies. MetaOption is adaptive to latest software development systems. It has developed fruitful software solutions, which are being successfully used by its client. The existing solutions are also regularly upgraded as per the changes/up-gradation in the software technology, or as required by the clients.

A variety of IT assets can be developed and reused to add value for future projects and assist in additional architecture frameworks, including reference architectures, patterns, frameworks, and components. These assets, often called work products or artifacts, are the direct result of the development process. Other types of artifacts that result from the software development life-cycle include requirement documents, source code files, deployment descriptors, test cases or scripts, and others.

In most cases, these artifacts are not created from scratch. Instead they are typically harvested from previous engagements or through open standards working groups, consortiums, or external publications. Software development assets are typically anything that can produce future economic benefit -- such as expediting the development process, reaffirming design decisions, minimizing code development -- in constructing new solutions and applications.

Components are the elements that compose most of an IT solution or application. They are identifiable, differentiable, and autonomous elements that when combined, provide business value within an IT solution. Components can be high-level elements to represent function in architecture or more detailed programming elements to be deployed in production.

An IT or software architecture is a coherent set of patterns, frameworks, and components that guide the design of each aspect of a larger IT solution. A framework is typically defined as a support structure in which solutions and applications can be organized and developed. A framework includes support programs, code libraries, a scripting language, or other artifacts to help develop and combine the different components of a solution or application. Reference architecture is a proven architecture of an IT solution that is considered by a company or an industry to address specific needs to common problems. A reference architecture used by a company is typically considered default architecture for solution development, unless business requirements dictate otherwise. Best practices for assets and patterns are guidelines, based on real-world experience that can help you solve business and technical problems.

MetaOption has thorough knowledge in all areas of software development from project analysis through to implementation. Our experience with leading business solutions such as CRM, CMS and Systems integration from leading vendors such as Microsoft gives us a clear picture of the available solutions to your business problems; that expertise, coupled with experience with the latest industry standards in business processes, Web Services and XML technologies makes our products lasting solutions.

MetaOption software developers can also develop web or windows based development components or customize an EBA Component to fit your exact system requirements. Our experience using COM (C/C++), DHTML and .NET allow us to quickly develop components for your software project to help accelerate your development efforts. Also, we can work with you to optimize your current development project based on a component strategy that will ultimately provide you with a faster development cycle, reusable development effort, more reliable and higher performance software at lower overall costs.

When it comes to testing, narrow focus or super-specialization of your testing service provider just does not deliver optimal results. To be effective the testing service provider has to have expertise across the whole gamut of testing methods and tools. At MetaOption, we believe in this philosophy and hence have developed expertise across the whole spectrum – ranging from manual testing to automated testing, from GUI based testing to API Testing, from functional testing to performance testing. This expertise enables us to create the most effective solution to meet our clients’ needs.

Our clients look to us for the fulfillment of their strategic business objectives through the following solution areas

Business Intelligence:

Our Business Intelligence team delivers comprehensive solutions that help you stay ahead of the competition at all times.

  • End-to-end Solutions Design and Development
  • Business Requirements Analysis and Data Modeling
  • Data Extract, Transform and Load Architecture & Development
  • Custom Reporting and OLAP Solutions
  • Data Mining Technology/Tool Evaluation
  • Data Warehouse and Data Mart Planning
  • Data Quality Assessment and Cleansing
  • Performance Tuning
  • Data Migrations

Web Applications:

MetaOption provides innovative business solutions by applying the latest Internet technologies to web-enable your business. Our e-business and Internet domain proficiencies enable us to develop effective, relationship-enhancing web sites and use our leading-edge programming skills to deliver powerful solutions.

Enterprise Resource Planning:

Our team can offer you in-depth techno-functional expertise in ERP planning, implementation, training and OST-implementation activities. In addition, we can provide seamless integration of supply chains and procurement points, and comprehensive solutions in manufacturing, HRM, CRM, SCM, e-procurement and e-commerce.

Custom Application Development:

MetaOption’s engineers can conform to exacting quality-focused processes and methodologies to develop and deploy your critical business applications. Our experience in developing applications across multidimensional business are as, helps us address real business situations, minimize costs, adhere to time schedules and strict quality standards.

Methodologies

  • SSAD
  • MOOAD

Technology Architecture

  • Client-Server
  • Web-based

Legacy Integration Solutions:

MetaOption integrates legacy systems (in addition to other systems) across enterprises that manage large amounts of data to allow seamless data flow between applications. Our solutions allow staff and customers to process information through intuitive graphical user interface front-ends.

  • Application Design Services
  • Development, Customization, Integration
  • Integration of Multiple Systems (across a single enterprise)
  • Maintenance and Support

Enterprise Application Integration (EAI):

MetaOption's EAI Solutions are focused on simplifying the integration of systems and facilitating efficient and real-time transfer of data between applications that may run on diverse technologies across inter- and intra-organizational boundaries. We recognize the crucial role that EAI plays in extending the enterprise and understand the challenges organizations face in transforming their architectural underpinnings. Our range of solutions includes (EAI)

  • EAI Architecture Development
  • Appropriate EAI & Middleware Product Selection & Recommendation
  • Implementation of Middleware and Application Integration
  • EAI Interface Conversion and Development

Application Management:

MetaOption's Application Management Services provide a full range of application re-engineering, maintenance, support and related services for the entire stack of applications-packaged software, custom or legacy applications. We assume responsibility for enhancing, continuously improving and maintaining applications according to contractually specified service level agreements.

System Re-engineering:

MetaOption’s complete life cycle system re-engineering solutions, backed by detailed customizable methodologies, help enterprises migrate from legacy systems and synchronize their functional platforms.

Re-engineering Areas

  • Host-based Architecture to Multi-tier Client-Server
  • OS Migration
  • Traditional Database Migration to Relational Database
  • Migration to Next Generation Networks

Application Maintenance & Support:

Our experts study individual applications to identify critical processes and transactions. Based on which they apply proactive maintenance, optimization and problem resolution techniques to ensure that the applications perform the way they were designed to. As a result, enterprises get the maximum performance benefits from their applications. Support services to business users of these applications can also be provided.

Customer Relationship Management (CRM)

MetaOption can help in developing a Unified Customer Interface model to track all customer information in a single instance and give a global view of customers by implementing, customizing, integrating, testing, tuning, and administering best-of-breed CRM packages using best practices and methodologies.

Our range of services in CRM applications includes

  • Marketing Automation
  • Sales Force Automation
  • Support and Help Desk
  • Contact Centers
  • Employee Relationship Management
  • Analytic CRM
  • E-CRM

Supply Chain Management (SCM):

MetaOption integrates multiple solutions that are strategically focused, process structured and technology-enabled to help organizations to win in a competitive market. To bring quantifiable business based benefits quickly, we employ proven methodologies that incorporate best supply chain practices, leading supply chain technologies, sophisticated supply chain analysis, modeling and organization tools. We also deliver benchmarking, systems and process integration, business process re-engineering tools, and change management strategies.

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